Terms and conditions

Last updated: 20 June 2026

1. Scope

These terms and conditions govern all services provided by Link Pulse Ltd (“we”, “us”) to its clients (“you”), including e-commerce operations, websites and stores, automation, CRM, integrations, data and reporting, and related operational or technical support. By placing an order or using our services, you agree to these terms.

2. Services

We provide e-commerce operations and IT services as described on our website and confirmed in the agreed proposal or scope of work. Specific deliverables, responsibilities, timelines and prices are defined for each engagement.

3. Quotes, orders and scope

Custom work is provided based on a quote agreed in advance. The agreed scope defines what is included. Work beyond the agreed scope may be subject to additional charges, communicated to you beforehand.

4. Prices and payment

Prices are stated in euros (€) unless agreed otherwise. Project services and ongoing support are billed as set out in the accepted proposal. Recurring billing, advance payments and any minimum term apply only where expressly agreed.

5. Client responsibilities

You are responsible for providing timely access, credentials, approvals and information required to perform the services, and for ensuring you have the right to grant access and supply the relevant content or data.

6. Third-party services

Some services rely on third-party tools, plugins, hosting providers, or platforms. Their availability, pricing, and terms are outside our control. We are not liable for outages or changes caused by third parties.

7. Delivery timelines

Timelines are agreed for each engagement and depend on scope, access, timely client decisions, third-party responses and requested changes. Any estimate is non-binding unless expressly confirmed as a fixed deadline.

8. Warranties and quality

All work follows structured processes with clear outcomes. We stand behind our services and will work with you to resolve any issue that arises from our work. We do not warrant uninterrupted or error-free operation of third-party systems.

9. Limitation of liability

To the maximum extent permitted by law, our liability is limited to the amount paid for the relevant service. We are not liable for indirect or consequential damages, loss of profit, or data loss not caused by our gross negligence. We always recommend maintaining independent backups.

10. Intellectual property

Upon full payment, deliverables created specifically for you become yours to use. Third-party software, plugins, and tools remain subject to their own licenses.

11. Confidentiality and data protection

We treat your data and access credentials confidentially and follow GDPR-conscious practices. See our Privacy policy for details.

12. Term and termination

Ongoing engagements can be cancelled in line with the agreed terms and our Cancellation policy. We may suspend or terminate services in case of non-payment or misuse.

13. Governing law

These terms are governed by the laws of the Republic of Cyprus. Mandatory consumer protection rules of your country of residence remain unaffected.

14. Changes

We may update these terms from time to time. The current version applies to new orders from its publication date.

Contact

For any questions regarding this page, contact us at contact@linkpulseltd.com.