Cancellation policy

Last updated: 20 June 2026

1. Cancelling ongoing plans

Hosting and care plans can be cancelled at any time with effect from the end of the current billing period. There are no long-term contracts unless expressly agreed. Just let us know at contact@linkpulseltd.com.

2. Rescheduling time-based services

For time-based services such as migration or setup, you may reschedule or cancel by giving us at least 24 hours’ notice before the agreed start.

3. Right of withdrawal for consumers (EU)

If you are a consumer in the EU, you generally have the right to withdraw from a contract within 14 days without giving reasons. The withdrawal period expires 14 days after the day the contract was concluded.

Exception: for services, the right of withdrawal expires once the service has been fully performed, provided performance began with your prior express consent and your acknowledgement that you lose your right of withdrawal once the contract is fully performed. If you request that we begin during the withdrawal period, you may be charged for the proportion of services provided up to the point you inform us of your withdrawal.

4. How to withdraw

To exercise your right of withdrawal, send a clear statement (e.g. an email) to contact@linkpulseltd.com stating your decision. To meet the deadline, it is sufficient to send your communication before the withdrawal period has expired.

5. Refunds

Where a refund is due, we will reimburse you without undue delay using the same means of payment you used, unless agreed otherwise. We aim to get things right the first time; if there is ever a problem, we will work with you to resolve it, and refunds are handled fairly on a case-by-case basis.

Contact

For any questions regarding this page, contact us at contact@linkpulseltd.com.

This page is provided for general information and was prepared as a starting template. Please have it reviewed by a qualified legal professional before relying on it.