Got questions?
This way.
Find clear answers about how we work, what to expect, and how we help simplify your website and digital tools.
Helpful info about our services, location, and how we work with clients.
What services do you offer?
We provide professional IT support focused on websites, WordPress, hosting, plugin/tool setup, performance optimization, security, migration, and light AI integration.
Where are you based?
Our company is based in Cyprus and Wyoming, and we work with clients all across Europe and internationally.
How can I contact you?
You can reach us via our contact form or email. We respond promptly and clearly.
Who do you work with?
We work with business owners who want professional website help — whether you’re a solo founder, small team, or growing company.
Do you guarantee quality?
Yes — all work follows structured processes with clear outcomes. We stand behind our services and provide support if anything isn’t right.
More about what it’s like to work with us and how each service is delivered.
How do I get started?
You can either contact us directly with your request or book a short discovery call. We’ll guide you from there.
Can I request a custom setup?
Absolutely. Every website and business is different, and we adjust our work based on your specific tools, goals, and systems.
How long do services take?
Most one-time services like optimization, plugin setup, or migrations are completed within 2–5 business days. Hosting and care plans are active right away.
Do you support non-WordPress sites?
Yes, although our core focus is WordPress, we also work with custom websites or other platforms, depending on your setup.
Can you help with AI tools or automation?
Yes, we help set up basic AI assistants, automation workflows, and integrations using tools like ChatGPT, Zapier, Make, and others.
How we work, how we protect your data, and what to expect from our support.
What’s your payment and booking process?
Most services are billed once we agree on the scope. For ongoing plans, we use simple monthly billing. No contracts unless requested.
What’s your refund policy?
We aim to get it right the first time. If there’s ever a problem, we’ll work with you to resolve it — refunds are handled case by case.
Is my data and website information safe?
Yes. We follow strict GDPR-conscious practices and never share or store sensitive data without clear consent.
Can I cancel or reschedule a service?
Yes — just let us know. For time-based services like migration or setup, we ask for at least 24 hours’ notice.
Do you offer emergency help?
Yes, we offer emergency support for issues like hacked websites or downtime — contact us and we’ll respond quickly.
Still have a question?
Tell us what you need and we’ll point you in the right direction — clearly and quickly.